Restart the router: If you are experiencing a slow or intermittent wireless connection, restart your router.
Follow the on-screen instructions to connect the printer to the network. Manually connect the printer to the network: Many HP printers have a Wireless Setup Wizard on the printer control panel network or wireless settings menus. Wireless signals are weaker at greater distances between the printer and the router. Move the printer and router closer together: Move the printer and the computer closer to your wireless router, to within 6 ft (1.8 m). Open the Wireless network menu to make sure the printer is connected to the same network as your computer. Restart the printer and the computer: Restarting the computer and the printer can clear error conditions.Ĭonfirm the printer connection and network name: On the printer, make sure the blue light next to the Wireless icon is on and steady. Select Scan at the bottom of the screen to scan your document or picture.Īfter your scan is finished, select View to see the scanned file before you save it, or select Close to save it. You can edit the scanned document or picture in the preview that appears when you select View.Try these recommendations and procedures to troubleshoot and avoid wireless connectivity issues. Under Save file to, browse to the location where you want to save the scan. Select Show more to show the Save file to options. For example, you can save the file in different file formats-such as JPEG, Bitmap, and PNG. Under File type, select the type of file you want the scan to be saved as. Under Source, select the location you prefer to scan from. Under Scanner, select the scanner you want to use.
Place the item you want to scan in the scanner's document feeder. Place the item you want to scan face down on the scanner's flatbed and close the cover. In the search box on the taskbar, type Windows Scan, and then select Scan from the results. Note: Need to install the Windows Scan app? You can get the app at Microsoft Store.
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